Tag Archives : getsatisfaction

Spotisfaction Guaranteed

Spotisfaction Guaranteed

Spotify uses getsatisfaction to provide support to customers and to harvest ideas, suggestions, and bug reports. It’s a mine of interesting information, and Spotify’s Global Community Manager Andres works tirelessly to reply to users and give helpful advice. One cool feature of getsatisfaction is the ability to let employees tag support requests and ideas with the company’s response. With this they can indicate ideas that [...]
Give me a Login or give me Death

Give me a Login or give me Death

On a mad sign-up frenzy recently, including: Postrank to filter down some of my RSS feeds in Google Reader/Feedly. It ranks posts based on popularity and seems to do a pretty good job. For example, my 30-a-day Sci-Fi Wire feed is now an 8-a-day “best of” feed instead. Friendfeed to aggegate all my feeds in one place. Not really looked into this properly yet but thought I should grab my namespace there before someone else does. LinkedIn [...]
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